FAQ

Frequently asked questions

Answers about OpenIQ response times, credits, pricing, and how written practitioner perspectives compare with legacy expert networks.

Frequently asked

How quickly can I expect an answer?

Published response windows depend on the question type: Quick: 2 hours; Standard: 4 hours; Complex: 1 business day; Premium: 24 hours. Complex questions are answered by the next business day; not every question has the same response window.

Are questions unlimited?

No. Each subscription includes a monthly credit allowance. Quick questions use 1 credit, Standard 2, Complex 6, and Premium 10. Your usage depends on the mix of questions you submit.

Is OpenIQ a replacement for every expert-network engagement?

No. OpenIQ is designed for focused questions and written practitioner perspectives. If you need live follow-up, a bespoke diligence project, or specific compliance arrangements, compare those requirements with each provider before choosing.

Is the FDA example a real customer answer?

No. It is an illustrative scenario created to show the format of a written brief. No regulatory, legal, or medical advice is implied here.

How do legacy expert networks compare on price and timing?

The comparison retains our earlier indicative benchmarks: $25K–$120K+ in annual commitments and 3–10 business days for expert matching and scheduling. These are not verified current quotes or service guarantees from GLG, AlphaSights, or Guidepoint. OpenIQ Solo starts at $200/month ($2,400 over 12 months); response windows are Quick: 2 hours; Standard: 4 hours; Complex: 1 business day; Premium: 24 hours. Confirm competitor terms directly for your engagement.